Collins Funeral Home customers in their own words:

Mark Shriver recalls his experience letting his father Sargent go into the care of John & Terry McHugh, third-generation funeral directors at Collins Funeral Home.

Click the image at right to read an excerpt from “A Good Man.”





“Collins has handled 3 generations of my family.  Terry did an excellent job handling everything–outstanding service and support to the family.” - Robert, TEXAS (April 2014)


“I have always held Collins Funeral Home in high esteem.  Only place I would consider for any of my family.  Very professional, very comforting.” - Joyce, Annapolis, MD (April 2014)


“Terence McHugh was excellent.  You made a very hard time for me much easier.  Thank you so much for all that you did.  Your funeral home is the absolute best!!!” - Spero, Westminster, MD (March 2014)


“Allison was extremely professional, helpful and competent.  Excellent.” - Johanna, Silver Spring, MD (March 2014)


“Rick Gates was wonderful.  He was professional and very thorough.  We felt an instant rapport with him, which carried through the entire process.” - Rita, Bethesda, MD (February 2014)


“The arrangements, visitation, funeral and burial at Arlington made us feel very cared for, but not in a depressing way.  The McHugh brothers did an outstanding job.” - Peggy, Bethesda, MD (February 2014)


“Gentle care and a very sympathetic staff.  Great relief on my part.  I would ABSOLUTELY recommend Collins to others.” - Tracie, Rockville, MD (January 2014)


“Robert was outstanding in helping us make the arrangements.  I have always heard great things about Collins and I would absolutely recommend them.” - John, Silver Spring, MD (January 2014)


“Without any prior knowledge, Casey was a Godsend.  She was extremely thorough in all aspects of the arrangement; from obit to urn to mass cards.  Knowledgeable, accommodating and friendly.  Thank you.” - Andrea, Damascus, MD (January 2014)


“I can only give excellent feedback for my husbands funeral arrangements, wake and funeral…all was exceptional.” - Kara, Silver Spring, MD (January 2014)


“Terry and all the Collins staff that we met were professional, careful and respectful.  Despite difficult circumstances it was a relatively painless process.  Thank you.” - Marie, Silver Spring, MD (January 2014)


“Neil was very understanding and compassionate.  He let me see my husband before cremation.  That was comforting to me and I really appreciated that kindness.  ” - Patricia, Rockville, MD (January 2014)


“It was all very professional…It was comforting to know that we were in such good hands, my daughter was in a good place and everything was managed beautifully.  Many thanks!” - Jan, Takoma Park, MD (January 2014)


“It was a relief to have all details taken care of and we did not have to worry about calling all the various parties.  You all did a great job.” - Michael, Kensington, MD (January 2014)


“This was the best possible scenario for the saddest day of our life.  John was unbelievable helpful and I will never forget how special he made Jim’s tribute.  Thank you–oh, and you need to charge more (for your services).” - Mary, Bethesda, MD (December 2013)


“I appreciate how well you took care of me and my family.  Thank you for your support.” - Patricia, Silver Spring, MD (December 2013)


“I was so thankful that my mother preplanned her funeral and Joe made it very comfortable.  Everything was perfect and beautiful and just as she wanted it.” - Maureen, Columbia, MD (December 2013)


“Casey was very accommodating and considerate.  She made everything very comfortable.” - Patrick, Chester, MD (November 2013)


“Neil and others were very professional, courteous and made me and my family comfortable.  Enjoyed the experience .” - Mary, Silver Spring, MD (November 2013)


“Everyone we’ve dealt with at Collins has been comforting, compassionate and professional.  Neil was especially kind to us during our entire ordeal–we thank him sincerely.” - Sally, Potomac, MD (November 2013)


“Myself and my family were very happy with the wonderful care you took with my husband.  God bless you all.  I will highly recommend Collins FH.” - Irma, Hyattsville, MD (October 2013)

“Everything was handled in a very professional manner and made me (at a difficult time) feel very at ease.” - Mildred, Silver Spring, MD (October 2013)

“Overall experience was very positive.  Guidance received was appreciated.  All staff extremely pleasant and helpful.  Service coordination excellent–church, cemetery, military.  Thanks!” – Mary Beth, Silver Spring, MD (October 2013)

Thank you for your outstanding care.  We are grateful!” – Jean, Gaithersburg, MD (September 2013)

I could not have been more pleased with everything you did to provide my mother’s funeral…I can’t say enough good things.” – Barbara, Silver Spring, MD (August 2013)

“Appreciated the efforts of the entire staff in handling this important effort at a difficult time.” – Rudolph, Alexandria, VA (August 2013)

“Everyone whenever I called was very helpful and answered all my questions. Highly recommend Collins.” – Theresa, Washington, DC (July 2013)

“We were very pleased with the professional and courteous services that we received from Collins Funeral Home.” – Marlene, Silver Spring, MD (February 2013)

“Collins is very professional and you can depend on perfection here.” – Laverne, Silver Spring, MD (February 2013)

“I would definitely recommend you to anybody else, and use your services again for any family member. I couldn’t have asked for better service. Thank you.” – Jose, Bladensburg, MD (January 2013)

“Thank you for a good experience during a bad time.” – Cathy, Ashburn, VA (January 2013)

“I definitely would recommend Collins. Every detail was handled expertly. You did an outstanding job” – Tom, Silver Spring (January 2013)

“The people who did the make-up and hair did a magnificent job. My mother looked beautiful” – Susan, Silver Spring (January 2013)

“Our family has been very satisfied with Collins and their professional service.” – Florence, Silver Spring (January 2013)

“The arrangement conference was extremely professionally done and with great care and concern. Great job!!” – James, Olney (January 2013)

“I can’t even begin to find the words to thank you. I know you went beyond the call of duty to help and support us.” – Maureen, Gaithersburg (December 2012)

“We are so fortunate that you were there for us when we needed your services.” – Eileen, Silver Spring (December 2012)

“Shortly after my wife’s funeral I happened to attend a funeral service at a competitor. Without getting into details, it was then that I truly appreciated what an outstanding job Collins Funeral Home did.” – Patrick, Rockville (November 2012)

“From start to finish the funeral could not have gone any better.” – Danny, Chevy Chase (November 2012)

“We were very pleased with the entire funeral process. Everything was handled in a professional and courteous manner. We would not have changed anything.” – Phyllis, Silver Spring (November 2012)

“The viewing and funeral was exactly as we wanted. We received many compliments — a good reflection on Collins! Mom looked AMAZING — incredible likeness. Very wonderful and comforting.” – Karen, Hyattsville (November 2012)

“(The arrangement) was done with courtesy, compassion and understanding. Terry took time explaining everything. It was comforting.” – Mimi, Silver Spring (November 2012)

Francis J. Collins Funeral Home, Inc.
500 University Blvd. West
Silver Spring, MD 20901

Phone: 301.593.9500